PRIVACY POLICY

Legal Notice

©2019 CROWN LUXE.com LLC ALL RIGHTS RESERVED. Please refer to the legal notice below for terms of use.

This Web site is operated by CROWN LUXE.com LLC. The mailing address for CROWN LUXE.com, LLC is 2183 Fairview Road, Suite #218, Costa Mesa, CA 92627.

All users of this Web site agree that their access to and use of this Web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at the user’s own risk. These terms and conditions further are subject to change at any time without prior notice. Any such changes will be reflected on the Legal Notice page of the CROWN LUXE.com, LLC.

All content, graphics, code and software used on or incorporated into this Web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to CROWN LUXE.com, LLC, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order or shopping with CROWN LUXE.com, LLC. Any other use of this Web site or content or information contained in this Web site is strictly prohibited, unless the written permission of CROWN LUXE.com, LLC first is obtained.

This Web site may contain typographical errors or inaccuracies and may not be complete or current. CROWN LUXE.com, LLC therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

This Web site, and any information or content on this Web site, are provided “as is,” with all faults. CROWN LUXE.com, LLC makes no representations or warranties of any kind, whether express or implied, with respect to this Web site or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither CROWN LUXE.com, LLC nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if CROWN LUXE.com, LLC is notified in advance of the potential for any such damages.

CROWN LUXE.com, LLC as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by CROWN LUXE.com, LLC. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.

CROWN LUXE.com, LLC does not make any representations or warranties about any Web site you may access through this Web site. Any such Web site is independent from CROWN LUXE.com, LLC has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Web site. A link between CROWN LUXE.com, LLC and another Web site further does not mean that CROWN LUXE.com, LLC endorses that Web site. You need to make your own independent decisions regarding your interactions or communications with any other Web site.

CROWN LUXE.com, LLC does not want to receive confidential, proprietary or trade secret information through this Web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to CROWN LUXE.com, LLC will be deemed non-confidential. And, by submitting any such information, you are granting CROWN LUXE.com, LLC an irrevocable, perpetual and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever, including advertising. For example, we may use customer reviews from the site in our online or print advertising, along with first name only and city/state of residence.

CROWN LUXE.com, LLC has the right but not the duty to monitor and edit or remove any comments or product review (“Comments”) posted by users on this site. You are solely responsible for the Comments you post on or through this site, for their accuracy, and for the consequences of submitting and posting those Comments. Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Comments posted on the site is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice, suggestions or recommendations posted or sent by users in any Comments and we specifically disclaim any liability in connection therewith. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could in any way affect the operation of this site.

Privacy Policy

This policy was last updated on May 06, 2019.

This Web site is operated by CROWN LUXE.com, LLC, and this privacy policy applies to this Web site only.
At CROWN LUXE.COM, LLC, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.

As we continue to develop our Web site and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

If you have any questions about this policy, please contact our Customer Service Department; contact us by postal mail at CROWN LUXE.com, LLC, ATTN: Privacy Master, 2183 Fairview Road, Suite #218, Costa Mesa, CA 92627.

What Information Do We Collect?

We collect various types of information depending upon how you use our site.

  • When you order from us, we collect your name, billing address, shipping address, e-mail address, phone number(s) and credit card number (with expiration date).
    • Our primary goal in collecting personal information — including your first name, last name, purchase history, phone number(s), valid e-mail and residential address and credit card data — is to provide you with a smooth, efficient, customized servicing experience and to let you know about offers that may be of interest to you.
  • When you submit a question to customer service, we need your e-mail address to respond, and you also may provide us with additional information to help us answer your question.
  • We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another Web site conducting a promotion or event with us.
  • We may acquire customer lists from other parties so that we may invite new people to visit CROWN LUXE.com, LLC. Our policy is to acquire only lists of people who have indicated that they are willing to receive e-mail offers. Also, each time we send an e-mail offer, we provide people with the opportunity to opt out of receiving future e-mail offers.

What Are Cookies and How Do We Use Them?

A cookie is a small piece of information sent by a Web site that is saved on your hard disk by your computer’s browser. It holds information a site may need to interact with you and personalize your experience. At CROWN LUXE.com, LLC, we use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at CROWN LUXE.com, LLC.
Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser.
Cookies can be used by a Web site to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At CROWN LUXE.com, LLC, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and e-mail address) is stored safely and separately on our secured servers, and you need to provide a password to access it.

Do We Share Your Information?

No, we do not.
We will not share your mobile number with any third parties for marketing purposes.

Is My Information Secure?

CROWN LUXE.com, LLC has put in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect online. For example, private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet. Encryption is a process by which a message or information is scrambled while it is in transit to CROWN LUXE.com, LLC. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient’s use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.

Please note however that while we implement many security measures on this site, 100% security cannot be guaranteed.

What About Information About Children?

The Children’s Online Privacy Protection Act took effect on April 21, 2000 and imposes certain requirements on Web sites directed toward children under 13 that collect information on those children, or on Web sites that know they are collecting information on children under the age of 13. We want to let you know that it currently is CROWN LUXE.com, LLC’s policy not to collect personal information on any person under 13.
If this policy changes, CROWN LUXE.com, LLC will revise this portion of its privacy policy and will comply with the requirements of the Children’s Online Privacy Protection Act, which include providing notice and choice to each child’s parent or guardian before collecting personal information.

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information CROWN LUXE.com, LLC shares with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: CROWN LUXE.com, LLC 2183 Fairview Road, Suite #218, Costa Mesa, CA 92627. In your request, please specify that you want a “Your California Privacy Rights Notice.” Please allow 30 days for a response.

CROWN LUXE.com, LLC is committed to resolving any customer concerns regarding their privacy. If a customer feels that their privacy may have been violated, based on the Safe Harbor Principles, CROWN LUXE.com, LLC will attempt to directly resolve the complaint. Any complaints that are still unresolved after these direct efforts will be settled by arbitration administered by the International Centre for Dispute Resolution in accordance with its applicable commercial rules.

International Centre for Dispute Resolution
A Division of the American Arbitration Association
1101 Laurel Oak Road, Suite 100
Voorhees, NJ 08043
Phone: 856-435-6401
Email box: casefiling@adr.org

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